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The job consists of answering the phone, booking appointments, taking payment for appointments and retail sales. The spa carries Hillberg & Berk jewellery, cosmetics and skin care products- the receptionist is involved with sales of all these products and must be comfortable dealing with the public. The spa also carries Ideal Protein and applicant may be able to be involved as a coach for our clients using the Ideal Protein weight loss protocol. It would be best if applicant was comfortable on a computer.
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Business services
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
Security and Safety
- Basic security clearance
Business Equipment and Computer Applications
- Windows
- Electronic mail
- Database software
- General office equipment
- Accounting software
- Internet browser
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