This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
The DoubleTree by Hilton Hotel & Conference Centre is seeking 1 permanent, full-time Night Auditor & 1 6-month term with a possible opportunity to move to permament Night Auditor to join our incredible Front Desk team! DoubleTree boasts competitive wages & benefits, and has a positive and welcoming team dynamic that you will want to be a part of!
The shifts are 6 nights on, and 3 nights off on a rotating schedule; therefore to be considered, candidates must be available 7 nights a week.
Hours are 11:00 p.m to 7:30 a.m.
Reporting to the Front Office Manager, the main duties will include, but are not limited to:
-Verify, record and balance daily transactions and post figures to accounting systems.
-Count and verifty totals of front desk cash floats.
-Print all required reports for next day.
-Reconcile and balance revenues generated as per the night audit reports.
-Perform end of day, month and year-end procedures as per hotel requirements.
-Check evening guests in and out as required, handle all customer inquiries and complaints as the front desk associate over night.
Minimum Requirements:
-Grade 12
-Basic Accounting skills and knowledge
-Established customer service and strong verbal written and verbal communication skills
-Strong problem solving skills with ability to think quickly
-Trustworthy and reliable
-Bondable
Essential Skills
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Finding information
Specific Skills
- Take, cancel and change room reservations
- Store and retrieve luggage
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Maintain occupancy statistics
- Investigate and resolve complaints and claims
- Work with minimal supervision
- Customer service oriented
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
Work Setting
- Hotel
Security and Safety
- Bondable
Business Equipment and Computer Applications
- Spreadsheet software
- Multi-line switchboard
- Computerized reservation system
|
© 2024 SaskJobs. All rights reserved. Privacy Statement | Disclaimer | Copyright | Contact Us | Mobile Site | Site Map |
Email a Friend
Print This Job%20Night Audit/Overnight Front Desk Agent)
