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This is the Save The Vacation Department. Recreation Vehicles are a great way to have a family vacation, but they do need maintenance, or occasionally repair. The service writer gets the information from the client, creates repair orders, and communicates with techs, management, and clients.
We are looking for someone with great communication skills, both in writing and verbal, and is organized. An aptitude as to how things work is a definite asset. This can be a very fast paced position where quick decision making is required.
This is a full time, year round position. Pay is hourly. Overtime may be required, as well as every second Saturday, with some exceptions as we are open 6 days a week. Another day off will be given in lieu of Saturday. We are closed all three days of most long weekends. We have a shared expense benefit program.
Lardners has been in the RV Industry almost forever. We have a reputation of taking care of our customers, and excellent customer service. We are looking for someone that understands what that takes.
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Specific Skills
- Access and process information
- Sell merchandise
- Receive payments
- Maintain records and statistics
- Issue receipts and other forms
- Explain the type and cost of services offered
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Perform general office duties
- Receive and log complaints
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Walking
Security and Safety
- Bondable
- Driver's validity licence check
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- General office equipment