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Job Duties and Responsibilities may include but not limited to:
-Manage retail staff, among which includes people working on the floor, and the cashiers
-Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures
-Make sure pricing is correct
-Work on store displays
-Attend trade shows in order to identify new services and products
-Recruit, Coach, counsel, discipline and train employees
-Evaluate self-on-the-job performance, as well as other staff
-Identify market trends that appeal to customers
-Ensure products are clean and ready to be displayed
-Approve contracts with store vendors
-Maintain inventory and ensure items are in stock
-Analyze financial statements in order to enhance profit making opportunities
-Ensure promotions are accurate and in tune with company's standards
-Utilize computers to record sales figures, for data analysis and forward planning
-Make sure that health and safety measures are met
-Monitor local competitors
-Ensure that hours of operation are in compliance with local laws
-Maintain health and safety measures and stores cleanliness
-Organize and distribute staff schedules
-Preside over staff meetings
-Help, drive, motivate, and encourage retail sales staff to achieve sales targets
-Handle customer complaints, issues and questions.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Grocery clerks and shelf stockers
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Maintain specified inventory
- Authorize return of merchandise
- Assign sales workers to duties
Ability to Supervise
- 11 - 15 people
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