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Conducts store opening/closing/ shift change procedures
Provide staff supervision and guidance
Assist in the maintenance of all inventory in the stockroom and on the selling floor
Assist in hiring, leading and motivating of staff
Assign sales workers to duties and prepare work schedules
Authorize payments by cheques and the return of merchandise
Resolve problems that arise, such as customer complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Train or arrange for the training of new sales staff.
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Computer use
- Continuous learning
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
Ability to Supervise
- 3 - 4 people
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