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Position Summary
The Operations Coordinator is primarily responsible for providing operational leadership to customers, dispatch, and drivers in the Saskatoon terminal, reporting to the Operations Manager. This position will assist with contract start-up, maintaining effective customer and driver relations. You will also support the ongoing development and implementation of the Company's business plan, while working with a small team.
Essential Duties and Responsibilities
Timely and effective answer to equipment and driver concerns, hands on management of dock/driver and warehouse operations.
Assist and backup dispatchers if required
Book in equipment to shops as required
Assist Payroll and Billing team in obtaining necessary documents, information and system accuracy to complete payroll and billing
Ensure staff morale and management / staff communication is maintained through regular communication/correspondence
Act as liaison between supervisors, staff and customers
Experience and Required Skills
Post-secondary education and a combination of experience
Supervisory experience, preferably in the transportation industry is an asset
High level of customer service and ability to build and maintain relationships within the customer hierarchy as well as CCS support sites
Excellent leadership and analytical skills
MS Office proficiency necessary, knowledge of a dispatch software system
Demonstrated strong and effective communication skills both written and oral
Ability to multi-task, work independently and employ effective time management skills
We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.
Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups and women
Specific Skills
- Establish Work Schedule And Procedures