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Our healthcare organization is currently searching for a professional, compassionate, and knowledgeable individual to fill the position of Office Manager. The Office Manager will be responsible for the overall management and operations of our medium sized medical practice.
As Office Manager excellent organizational and communication skills with the ability to perform well in stressful situations is essential. Our position also requires knowledge of the Saskatchewan healthcare system.
Main Job Tasks and Responsibilites - Hire and train staff. Monitor and evaluate staff performance. Schedule staff to meet daily operational requirements. Ensure compliance with current health care regulations, medical laws, and ethics. Implement and monitor office policies and procedures. Responsible for facility cleaning including sterilization, hygiene, safety, and maintenance. Manage and evaluate medical inventory. Liaise with vendors regarding equipment and supplies to ensure compliance with contracts. Ensure patient records are current and accurate. Supervise medical coding, medical billing and banking, oversee payroll for staff and physicians. Processing bills and payments. Communicate with patients regarding inquiries and complaints. Ensure patient satisfaction and confidentiality. Knowing and performing daily job requirements of the receptionist and physician assistant
Education and Experience - Certified Medical Administrative Assistant (MAA) or Medical Office Assistant (MOA). Knowledge of medical terminology. Transcription (DigtaSoft). Proficiency with paper charts and EMR systems (Accuro) and software applications including processing billing. Knowledge of applicable regulations in accordance to provincial and federal laws
Competencies- Planning and organizational skills. Communication skills. Adaptability. Problem solving and decision making skills. Flexibility. Availability to work evenings and weekends when necessary
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
- Own vehicle
- Willing to travel
Additional Skills
- Delegate work to office support staff
- Maintain inventory and budgetary controls
Specific Skills
- Establish work priorities
- Ensure procedures are followed
- Ensure deadlines are met
- Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets and parking
- Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- Review, evaluate and implement new administrative procedures
- Oversee and co-ordinate office administrative procedures
Work Setting
- Private sector
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Basic security clearance
Own Tools/Equipment
- Office equipment and supplies
- Computer
- Printer
Business Equipment and Computer Applications
- Windows
- Word processing software
- Electronic scheduler
- General office equipment
- Internet browser
- Electronic mail
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