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Position Summary
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Duties and Responsibilities
In absence of Store Manager, manage staff and ensure that Bulk Barn standards are upheld
Coach and motivate staff to perform their duties to the best of their abilities
Delegate tasks amongst employees
Follow-up with employees to ensure the tasks are being executed correctly and in a timely manner
Lead and assist workers in performing their day-to-day tasks
Assist customers in a manner that exceeds customer expectations
Process cash transactions using POS system and Interact terminal
Clean store
Restock store shelves
Unload deliveries (in excess of 50 lbs.)
Ensure the store is kept clean at all times
Maintain a healthy and safe working environment
Other duties as assigned
Qualifications
Experience and working knowledge of MS Office applications
Proven leadership abilities
Positive attitude and a pleasant disposition
Strong, professional communication skills
Strong interpersonal skills
Detail-oriented
Ability to multi-task
Ability to handle confidential information with integrity and professionalism
Experience in a retail environment is an asset
Superior time-management skills
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
Supervisory Experience
- Retail salespersons and sales clerks
- Grocery clerks and shelf stockers
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Maintain specified inventory
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
Work Site Environment
- Odours
- Cold/refrigerated
- Non-smoking