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Primary Duties and Responsibilities
-Supervise and co-ordinate sales staff and cashiers.
-Prepare reports on sales volumes, merchandising and personnel matters.
-Ensure that payments by cheque and inventory control records are accurate.
-Selling merchandise to customers and resolving problems such as customer complaints and supply shortages.
-Co-ordinating information to maintain specified inventory, order merchandise and prepare work schedules.
-Assigning duties to workers and in authorizing payments by cheque and the return of merchandise, and in hiring and training or arranging for the training of new staff.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Additional Skills
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
Work Location Information
- On-site customer service
- Rural community
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
Security and Safety
- Criminal record check (abstract)