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Dispatch/Sales Coordinator is responsible for ensuring the accuracy and completeness of all transportation orders prior to customer billing. The Dispatch/Sales Coordinator performs various financial, administrative and clerical duties to ensure effective, efficient and accurate administrative operations.
Responsibilities:
Work directly with customers and drivers to load and deliver large loads throughout North America.
Review transportation orders and gather required information and documentation to accompany orders for billing to customers
Manage and approve carriers for freight forwarding, ensuring that adherence to defined requirements is properly documented
Review and complete various customer contracts and agreements, including carrier pre-qualifications and assessments
Maintain memberships and monitor compliance for various regulatory bodies
Manage and obtain appropriate insurance certificates for customers as required
Coordinate and track large transportation projects in order to assist in management of the project and also satisfy customers information requirements
Maintain and track company policies and forms
Requirements:
3-5 years work experience in an office environment, or equivalent combination of education and relevant work experience
Commitment to excellent customer service
Ability to work both independently and within a team environment
Proficiency with Internet applications and Microsoft Office Suite, particularly Word, Excel, and Outlook
Excellent communication skills, both written and verbal
Ability to organize, multitask, prioritize and work under pressure
Transportation/Travel Information
- Public transportation is not available
Area Of Specialization
- Contracts
- Forms and records
Security and Safety
- Criminal record check (abstract)
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