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Reporting to the Food Store Manager, the successful applicant will be responsible for the supervision of all grocery clerks. Duties will include but not be limited to:orientation and training of new employees, ensure all standards are met, co-ordination of work load, ensure that superior customer service levels are met and that all safety policies are adhered to. Playing an active role in loss prevention will also be an expectation.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Grocery clerks and shelf stockers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Maintain specified inventory
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 16 - 20 people
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
- Walking
Security and Safety
- Bondable
- Basic security clearance
- Criminal record check (abstract)
Own Tools/Equipment
- Cellular phone
Work Site Environment
- Non-smoking
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