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Part time position available, minimum of 16 hours per week. Must be available to be trained and work all three shifts (7am-3pm, 3pm-11pm and 11pm-7am). Must be available weekends and holidays.
Looking for an energetic person with attention to detail, able to problem solve, excellent customer service, able to handle pressure of line ups and multiple phone calls. Must be dependable and reliable.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Public transportation is available
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Take, cancel and change room reservations
- Store and retrieve luggage
- Secure guests' valuables
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Perform light housekeeping and cleaning
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Work Location Information
- Rural community
Security and Safety
- Bondable
Type of Bookkeeping and Accounting
- Cashiering
Business Equipment and Computer Applications
- Computerized reservation system
- General office equipment
- Basic computer skills (will train)