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Software Support Specialist

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Job Order #: 5646998

NOC: 6221
Employer Name:
iQmetrix Software Development Corp.
Posted Date:
10-Oct-2018
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Education:
University Bachelor's Degree
Experience:
1-2 Years
Apply By:
10-Nov-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
iQmetrix Software Development Corp.
Contact Name:
Adam Briglio
Contact Email:
adamb@iqmetrix.com


Description

Duties Include:

Assisting clients with utilizing the core software and all integrated pieces
Troubleshooting any issues clients encounter with the software and supported hardware
Interacting with clients through call, chat and email interfaces
Delivering high-level customer service to clients in a personable, professional, and efficient manner
This position may require working weekends and late evenings.
We are open on statutory holidays for standard business hours.
Not required but definitely an asset to have the following:

2+ years of customer service experience
Previous experience in a software/technology support role
Post-secondary education in the form of a certificate, diploma or bachelors degree

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