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Customer Service Representative - Regina Airport

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Job Order #: 5647022

NOC: 1453
Employer Name:
AVIS CAR RENTAL
Wage/Salary Info:
$11.56 + bonus
Posted Date:
10-Oct-2018
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full/Part Time
Length of Employment:
Evening and weekends
Education:
Grade 12 Adult Program
Experience:
No Experience
Apply By:
10-Nov-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
AVIS CAR RENTAL
Contact Name:
Stacey Holt
Contact Phone:
306-751-5462
Contact Fax:
306-751-5466
Contact Email:
staceyholt@taylorautogroup.ca


Description

Responsible for greeting customers, processing reservations, receiving and answering phone calls, opening and closing rental agreements, billing customers for rentals, responding to customer questions and complaints in a fair and timely fashion, selling incrementals,  complete and file all documentation, provide administrative support to manager.

Must have: Computer skills
Valid drivers licence
Professional appearance
Sales experience an asset

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Own transportation
 - Own vehicle
 - Valid driver's licence
Specific Skills
 - Access and process information
 - Sell merchandise
 - Receive payments
 - Maintain records and statistics
 - Issue receipts and other forms
 - Investigate complaints
 - Explain the type and cost of services offered
 - Arrange for billing for services
 - Arrange for refunds and credits
 - Answer inquiries and provide information to customers
 - Perform general office duties
 - Order supplies and maintain inventory
 - Receive and log complaints
Work Setting
 - Tourism
 - Business services
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
 - Tight deadlines
 - Repetitive tasks
 - Attention to detail
 - Standing for extended periods
Security and Safety
 - Criminal record check (abstract)
 - Driver's validity licence check
 - Driving record check (abstract)
Own Tools/Equipment
 - Cellular phone
Business Equipment and Computer Applications
 - Windows
 - Word processing software
 - Spreadsheet software
 - Electronic mail
 - General office equipment

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