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Additional Skills
- Address customers' complaints or concerns
- Train staff in job duties, sanitation and safety procedures
- Establish methods to meet work schedules
- Hire food service staff
Work Setting
- Coffee shop
Workers Supervised
- Food service counter attendants and food preparers
Specific Skills
- Supervise and co-ordinate activities of staff who prepare and portion food
- Prepare and submit reports
- Maintain records of stock, repairs, sales and wastage
- Establish work schedules
- Estimate and order ingredients and supplies
- Ensure food service and quality control
Work Conditions and Physical Capabilities
- Fast-paced environment
- Combination of sitting, standing, walking
- Standing for extended periods
Ability to Supervise
- Staff in various areas of responsibility
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Client focus
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