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Medical Office Assistant in a busy orthopedic clinic.
This candidate will be responsible for answering phones, greeting and interacting with patients in a professional and confidential manner, scheduling appointments, booking surgeries, electronic filing, medical billing, and transcription.
This candidate will work closely with the physician.
This candidate must be able to work independently and as a team member in a fast-paced clinic.
Attention to details, tight deadlines, computer/ typing skills, medical terminology and excellent patient care would be an asset.
Previous medical office experience would be an asset.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Health services
Typing (Words Per Minute)
- 61 - 80 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Basic security clearance
- Confidential security clearance
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Database software
- Presentation software
- General office equipment
- Internet browser
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