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Customer Support Tech

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Job Order #: 5648057

NOC: 6221
Employer Name:
CHASE MCKAY RETAIL SYSTEMS
Wage/Salary Info:
$36000 - $40000
Posted Date:
08-Nov-2018
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
permanent
Education:
Grade 12
Experience:
No Experience
Apply By:
30-Nov-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
CHASE MCKAY RETAIL SYSTEMS
Employer Address:
 
14-301 45th St. W.
SASKATOON,SK
CANADA
S7L5Z9
Contact Name:
David Skaar
Contact Email:
d.skaar@chasemckay.com
Employer Website:
www.chasemckay.com


Description

Att: Windows PC Power Users
Customer Support Tech
Join a Saskatoon based company serving Saskatoon and the surrounding district. Our focus is on Windows computer based retail & restaurant point of sale products. We are looking for someone to join our team that is: ethical, reliable, and has good inter-personal & communication skills.

The successful candidate will be able to manage their own time, show initiative, and grow quickly within our company. Starting salary is $36-$40K/year (plus car allowance) based on experience & qualifications.  We also offer commissions on sales of hardware & software products.

Duties include:
- support existing POS software & clients
- installation of Windows based POS hardware
- hardware troubleshooting & repair

We offer:
- hands-on training of our software products
- competitive compensation package & commissions
- car allowance and mileage

Qualifications:
- valid drivers license
- reliable automobile available for full time use
- Above average computer user knowledge with knowledge in peer-peer networking Windows based systems.
- Ability to quickly learn and understand new software products.
- Ability to solve problems and resolve customer issues.
- Successful candidates will have a positive attitude, be team oriented, possess a drive for success, and have good customer service skills.

If youre ready for a new challenge and an above average income potential, please send your resume and cover letter. All replies held in strict confidence.

 

Skills and Abilities

Essential Skills
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Finding information
 - Computer use
 - Continuous learning
Type of Sales Account
 - Local accounts
Transportation/Travel Information
 - Own vehicle
 - Willing to travel
 - Willing to travel overnight
 - Valid driver's licence
 - Travel expenses paid by employer
Type Of Sales
 - Computer science
Specific Skills
 - Resolve product and service related problems
 - Consult with clients after sale to provide ongoing support
 - Assess client's needs and resources and recommend the appropriate goods or services
 - Train customers' staff in the operation and maintenance of equipment
 - Troubleshoot technical problems related to equipment
Products/Services
 - Computer software
 - Computer hardware
Customers/clients
 - Domestic governments
 - Commercial establishments

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