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We are currently seeking a part time Office Assistant/Dispatcher. Must be able to handle a fast paced and demanding office environment. Must be able to multi-task and give attention to detail. The successful applicant must be able to work independently and with a team. Previous experience is beneficial but not a requirement. We are willing to train on the job. Your duties will include invoicing, website based data entry, answering phones, helping customers in office, tracking drivers, etc. Problem solving, good organization and communication skills are a must. Must have great phone and customer service skills. This is a part time position starting with 1 or 2 days/week with the potential for advancement. We are a 24 hour service, so there is some evening, overnight, and weekend dispatching out of office which is paid on commission.
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Radio Operator Specific Skills
- Operate radio equipment
Additional Skills
- Maintain work records and logs
- Perform general office duties
- Monitor personnel workloads and locations
- Light cleaning duties
- Provide customer service
- Price orders
- Release impounded vehicles and collect cash
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Security and Safety
- Criminal record check (abstract)
Dispatcher Specific Skills
- Record mileage, fuel use, repairs and other expenses
- Receive requests for emergency assistance or service
- Process and transmit information and instructions
- Operate computer-aided communications and dispatching equipment
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Act as liaison between customers and drivers
Business Equipment and Computer Applications
- Spreadsheet software
- Electronic Mail
- Database software
- Mapping and data visualization software (GIS)
- General office equipment
- Internet browser
Work Site Environment
- Non-smoking
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