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Days Inn Moose Jaw is looking for a Night Auditor/Front Desk Associate. This is a part time position mainly for weekend nights and one or more other shifts if needed.
Must have grade 12 or equivalent.
Front Desk is a 24/7 type job so the right candidate must be able to work any shift.
Must be very reliable and customer service oriented.
Must be able to work efficiently and under pressure with little to no supervision or in a team environment.
Must be a team oriented employee.
Must have exceptional English speaking and writing capabilities.
Must provide a current criminal record check before starting if hired.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Perform light housekeeping and cleaning
- Maintain occupancy statistics
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
- Hospitality industry
Type of Bookkeeping and Accounting
- Cashiering
Business Equipment and Computer Applications
- General office equipment
- Internet browser
- Basic computer skills (will train)
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