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Food and Beverage Serving Skills
- Serve food and beverages
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Take orders and relay to kitchen and bar staff
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Credentials (certificates, licences, memberships, courses, etc.)
- Serving It Right Certificate
Business Equipment and Computer Applications
- Point of sale system
Additional Skills
- Address customers' complaints or concerns
- Clear and clean tables, trays and chairs
- Balance cash and record sales
- Must be of legal age to mix and serve alcoholic beverages
- Provide customer service
- Assist clients/guests with special needs
Work Setting
- Pub
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Standing for extended periods
- Bending, crouching, kneeling
Personal Suitability
- Flexibility
- Team player
- Excellent oral communication
- Reliability
- Organized
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