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Sherwood Chevrolet Service is expanding and we are currently looking to for a Service Advisor. We are currently accepting applications for this position and are setting up interviews as soon as possible for prospective candidates. If you believe you have what it take please send us your resume. Full time positions are available.
What You'll Be Doing:
Serve clients efficiently to ensure client expectations are exceeded.
Explain the type of service work scheduled to clients.
Identify additional service work required for vehicles and effectively communicate to clients.
Complete repair orders, ensuring all information is correctly entered into system.
Conduct follow-up calls with customers.
Follow manufacturers policy and procedure requirements.
Maintain necessary product knowledge.
Other tasks as assigned by management.
What we are Looking For:
Minimum 1 year in Service Advisor role.
Passion for customer service.
You enjoy talking with customers, identifying their needs, ensuring a positive customer experience.
High quality control standards.
Excellent English verbal and written communication skills.
Driven to succeed, self-starter, with a strong work ethic.
Highly organized, detail oriented, coachable and open to continuous learning and development.
Effective negotiator and possess a great deal of professionalism.
Strong computer skills (including MS Office suite); experience with Reynold & Reynolds is an asset.
Valid Drivers License, with a clean drivers abstract.
Commission Based Salary.
Job Type: Full-time
Job Location:
Saskatoon, SK
Required education:
Diploma/Certificate
Required experience:
Automotive Service Advisor: 1 year
Required license or certification:
Driver's Licence
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Valid driver's licence
Specific Skills
- Access and process information
- Sell merchandise
- Receive payments
- Maintain records and statistics
- Investigate complaints
- Answer inquiries and provide information to customers
Work Setting
- Transportation
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
- Walking
Security and Safety
- Driver's validity licence check
- Driving record check (abstract)
Business Equipment and Computer Applications
- Electronic scheduler
- Database software
- Accounting software
- Internet browser
Work Site Environment
- Noisy
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