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Health Registries CSR / Clerk

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Job Order #: 5649694

NOC: 1453
Employer Name:
eHealth Saskatchewan
Wage/Salary Info:
$19.419 - $24.334
Posted Date:
22-Oct-2018
Location:
REGINA
 
# of Positions:
2
Employment Terms:
Temporary:F-T
Length of Employment:
Less than 9 months
Education:
Grade 12
Experience:
1-2 Years
Apply By:
25-Oct-2018
How to Apply?:
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Employer Name:
eHealth Saskatchewan
Employer Address:
 
2130 11TH AVE
REGINA,SK
CANADA
S4P 0J5
Contact Name:
Recruitment Team
Contact Email:
recruitment@eHealthsask.ca
Employer Website:
www.ehealthsask.ca/


Description

Who is eHealth Saskatchewan?  eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare and IT services. We currently house more than 92 million lab results, 130 million prescriptions, and 500 million digital Diagnostic Images for a provincial population of one million citizens. All of this information is securely protected, delivered, and readily available to healthcare providers through a vast array of platforms and exchange tools within physician offices, acute care centers, pharmacies, and labs throughout our province.  
Health Registries Customer Service Representative/Clerk.  This role acts as the point of contact for Health Registries inquiries such as registrations of and requests for health cards, registration of vital events and issuance of certificates pertaining to births, deaths, marriages and legal changes of name.  You will respond to customer and stakeholder inquiries received via phone, mail, email, fax, online, and in-person providing accurate and appropriate support to our clients in a professional, courteous manner. In order to meet the needs of our customers, working in this type of environment calls for very strong interpersonal and excellent communications skills to establish and maintain effective working and public relationships as well as above average typing/keying skills.  Health Registries is a critical area within eHS that assists in accomplishing this vision and the successful candidate for this role will understand and demonstrate best customer service practices and principles. Typically, the knowledge and skills required for this role are obtained from previous experience in a customer call centre or customer service related environment supplemented with data entry experience.

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