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Inside Sales, Hydronics

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Job Order #: 5653026

Employer Name:
B. A. Robinson Co. Ltd.
Posted Date:
# of Positions:
Employment Terms:
Full Time
Technical/Applied Science Diploma
3-5 Years
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How to Apply?:
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Employer Name:
B. A. Robinson Co. Ltd.

Contact Email:



We are seeking an experienced Hydronics Inside Sales representative to provide personal customer service and technical expertise to walk-in and phone in customers at our Regina Express location.  The environment is fast-paced and our business is growing.  Responsibilities will include:

     Providing timely quotations and accurate order processing and delivery
     Recommending alternate products based on cost, availability or specifications
     Processing customer transactions such as orders and returns
     Preparing small to medium job quotations
     Communicating with outside sales people to update customer contracts, coordinate deliveries with the warehouse
     Educating customers about features and benefits of products to improve product related sales and customer satisfaction
     Maintaining and expanding customer base

The ideal candidate will have a strong customer service background and a good understanding of hydronic products.  You must be an outgoing, self-motivated, results oriented individual with excellent communication and interpersonal skills.  Proficiency with computers is a requirement.  The ability to read hydronic heating blueprints and prepare take-offs would be a definite asset.


Skills and Abilities

Essential Skills
 - Significant use of memory
 - Continuous learning
 - Computer use
 - Finding information
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Writing
 - Numeracy
 - Document use
 - Reading text
Type of Sales Account
 - Local accounts
 - Regional accounts
Credentials (certificates, licences, memberships, courses, etc.)
 - Trade certification
Specific Skills
 - Troubleshoot technical problems related to equipment
 - Read and understand blueprints
 - Train customers' staff in the operation and maintenance of equipment
 - Provide input into product design where goods or services must be tailored to suit client's needs
 - Deliver sales presentations
 - Develop reports and proposals to illustrate benefits from use of good or service
 - Assess client's needs and resources and recommend the appropriate goods or services
 - Identify and solicit potential clients
 - Promote sales to existing clients
 - Consult with clients after sale to provide ongoing support
 - Estimate costs of installing and maintaining equipment or service
 - Prepare and administer sales contracts
 - Resolve product and service related problems
Work Location Information
 - Urban area
Work Conditions and Physical Capabilities
 - Sitting
 - Attention to detail
 - Tight deadlines
 - Work under pressure
 - Fast-paced environment
Security and Safety
 - Bondable
 - Construction materials and equipment
 - Commercial establishments
 - Consumers
 - Domestic governments
 - Industry


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