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Customer Service Expert / Customer Service Rep

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Job Order #: 5655979

NOC: 6242
Employer Name:
DOMINO'S PIZZA
Wage/Salary Info:
$11.06+
Posted Date:
27-Nov-2018
Location:
SASKATOON
 
# of Positions:
5
Employment Terms:
Full Time
Length of Employment:
Permanent
How to Apply?:
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Employer Name:
DOMINO'S PIZZA
Contact Name:
Nicole Jennings
Contact Email:
customercare@prairiepizza.ca


Description

The Customer Service Experts role is crucial within the Dominos system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Dominos products and the current offers in order to provide customers with the correct order and best value based on their needs.
A uniform is provided. Customer Service Experts are expected to be presentable by following Dominos personal image and grooming standards.
Functions:
Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Dominos onboarding and orientation.
In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the stores professional image by participating in the cleaning tasks assigned to all team members.

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