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The new Whitewood Chrysler is looking for full time Parts Advisor! The Parts advisor is a customer specialist who responds quickly and effectively to customer needs. They are a very important part of the dealership and crucial to after sale customer satisfaction!
Job responsibilities include but are not limited to:
-Acting as a liaison between customers and the service technicians
-Professionally handling all of customer and supplier interactions
-Creating and maintaining relationships with customers
-Coordinate ordering, delivery, and installation of desired parts and accessories between the Parts, Service, and Sales Departments to meet customer expectations.
- Manage perpetual inventory
If your up for that.... what are the requirements for this position?
-The drive, determination and motivation to succeed
-Experience in the automotive industry is considered an asset
-Excellent communication and organizational skills
-Ability to provide exceptional customer service
-Ability to thrive in stressful and time sensitive situations
What can we offer you?
-A great working atmosphere!
-Competitive wages and bonus potential
- Health, Dental & Insurance Benefits
We look forward to meeting you!
Essential Skills
- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Perform general office duties
- Answer telephone and relay telephone calls and messages
- Set-up displays of retail parts and accessories
- Conduct sales calls
Parts Specialization
- Automotive
Specific Skills
- Store items in warehouse, tool room or supply area
- Process incoming requisitions
- Maintain records on inventory control system
- Issue and distribute parts and supplies for internal use
- Answer customer inquiries
- Receive, unpack and sort incoming parts, supplies and materials
- Identify, label and catalogue items received
- Prepare and track work orders
- Handle cash transactions
Work Conditions and Physical Capabilities
- Fast-paced environment
- Attention to detail
- Standing for extended periods
- Bending, crouching, kneeling
Business Equipment and Computer Applications
- General office equipment