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Under the supervision of the Manager, the Residence Support Worker has primary responsibility for providing support to the individuals staying in the residence. The Residence Support Worker will work cooperatively with the Residence and Case Coordinators to create a positive communal environment for all residents and will contribute to a healthy team culture amongst program staff that enhances collaboration, with a respectful approach to challenging issues.
Hours of Work: Friday evenings 4:30-9, Saturdays 11-3, and Sundays 12-3. With possibility to pick up hours within the week
Responsibilities:
Client Service: The Residence Support Worker will have primary responsibility for providing support for women in the Supportive Housing programs. Specifically, responsibilities will include:
Assisting the Coordinators in the case management process for women in the transitional housing spots, including screening and intake, needs assessment, housing plans, and transition to permanent or alternate housing;
Providing individualized support for tenants in a permanent room, utilizing a client-directed case planning process that works toward establishing community supports;
Maintain a wait list prioritized by level of vulnerability, a concerns list of clients currently unsuitable for the program, and a chart of occupied rooms;
Offer all services from a Housing First and Harm Reduction philosophy, using creative approaches to avoid eviction;
Employ creative problem solving to resolve conflicts between Residents and foster a positive community within the Residence.
Assist in programming for Residents that addresses determinants of health and builds community;
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