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InnContact Centre Representative

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Job Order #: 5657589

Employer Name:
Innovation Credit Union
Posted Date:
# of Positions:
Employment Terms:
Length of Employment:
until approx. May 31, 2019
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How to Apply?:
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Employer Name:
Innovation Credit Union

Contact Name:
Jenna Darby

Contact Phone:

Contact Email:

Employer Website:


Temporary Full-time (37.5 hours/week, Sunday to Saturday) until approx. May 31, 2019.

Open to any of our current advice centre locations.

At Innovation Credit Union, we redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, our communities and our people. Now thats responsible banking!

THE POSITION: Reporting to the Supervisor Omni Member Service, this position will be responsible to provide retail financial services and information to all members and potential members. Provide support to other departments and branches within the Credit Union by performing general financial and liaison functions.

Responsibilities will include:
- Analyze members needs and assist members to utilize the products and services which best meet their needs
- Conduct telemarketing campaigns
- Process members requests and financial transactions including account opening and small lines of credit
- Process external inquiries
- Respond to and resolve members inquiries and complaints using professionalism and good judgment
- Work within team environment with other functional areas to ensure coordination of service to staff and members
- Support staff in the delivery of products and service to members and potential staff members
- Maintain up-to-date knowledge of all credit union products and services by regularly reviewing literature and attending product update meetings

Visit the CAREERS page of our website to learn more about this position and to apply.

Only those applications submitted through our on-line job board will be considered.


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