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The Pediatric Head Shape Clinic is a rapidly growing division of Synergy Prosthetic & Orthotic Clinic, Inc and its partner health engineering company, HeadStart Medical, Inc.
The PHSC provides assessment, education and treatment to families of infants aged 2-18 months who present with head shape asymmetries such as Plagiocephaly.
We are looking for a vibrant and compassionate person who has a passion to serve young families and work with the latest technologies. This position will start as a training role for several months, serving families online via web, social media, etc. The role will be expanded as we develop the Moose Jaw office into a clinic that will serve Saskatchewan.
With our proprietary cranial remodelling bands, advanced treatment programs and our rapidly expanding clinical care model with 6 clinics now open throughout Canada, this is an amazing opportunity for you to develop and grow with an industry leading, world-class practice that is preparing for continued growth.
Roles and Responsibilities:
*Independently manage some daily operations of the clinic such as preparing client funding applications, client scheduling, preparing clinical reports and email correspondence
*Handle all incoming calls and serve families at the highest level.
*Candidate will become an expert on our product and processes, serving families online and over the phone (to start, until we have the MJ clinic up).
*Once we establish a clinic in MJ, you will work under the direction of a Certified Orthotist: assess infant head, neck and basic gross motor function, conduct 3D scanning procedures, educate and discuss treatment options with families.
*Social Media experience is an asset, great customer service is critical
Key Competencies:
*Must have the absolute highest of ethical standards
*Highly motivated with outstanding interpersonal and communication skills
*Detail oriented with excellent time management and organizational skills
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Use computer applications
- Perform administrative tasks
- Answer requests, inquiries and complaints
Work Setting
- Health care facility
Ability to Supervise
- 1-2 people
Work Conditions and Physical Capabilities
- Fast-paced environment
Area of Functional Expertise
- Program evaluation
- Program implementation and delivery
- Program planning and development
- Event planning and organization
- Consulting
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