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Client Care Specialist/ Clerk

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Job Order #: 5658164

NOC: 1453
Employer Name:
The Pediatric Headshape Clinic
Wage/Salary Info:
Negotiable, based on experience
Posted Date:
11-Dec-2018
Location:
MOOSE JAW
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Experience:
3-5 Years
Apply By:
21-Dec-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
The Pediatric Headshape Clinic
Contact Name:
Stephen Watterson
Contact Phone:
3066841870
Contact Email:
stephen@synergyortho.ca


Description

The Pediatric Head Shape Clinic is a rapidly growing division of Synergy Prosthetic & Orthotic Clinic, Inc and its partner health engineering company, HeadStart Medical, Inc.

The PHSC provides assessment, education and treatment to families of infants aged 2-18 months who present with head shape asymmetries such as Plagiocephaly.
  
We are looking for a Clerk/ Client Care Specialist that can serve clients online and over the phone- providing excellent customer service.

With our proprietary cranial remodelling bands, advanced treatment programs and our rapidly expanding clinical care model with 6 clinics now open throughout Canada, this is an amazing opportunity for you to develop and grow with an industry leading, world-class practice that is preparing for continued growth.

Roles and Responsibilities:

*Independently manage some daily operations of the clinic such as preparing client funding applications, client scheduling, preparing clinical reports and email correspondence.

*Handle all incoming calls and serve families at the highest level.

*Liaison between  The Pediatric HeadShape Clinics and National Insurance providers.

*Assist in managing payables, receivables payroll experience would be an asset.

*Social Media experience is an asset.

Key Competencies:

*Must have the absolute highest of ethical standards

*Highly motivated with outstanding interpersonal and communication skills

*Detail oriented with excellent time management and organizational skills

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Oral communication
 - Working with others
 - Problem solving
 - Critical thinking
 - Computer use
 - Significant use of memory
Specific Skills
 - Access and process information
 - Receive payments
 - Issue receipts and other forms
 - Explain the type and cost of services offered
 - Arrange for billing for services
 - Answer inquiries and provide information to customers
 - Perform general office duties
Work Setting
 - Health services
Work Conditions and Physical Capabilities
 - Repetitive tasks
 - Attention to detail
Business Equipment and Computer Applications
 - Word processing software
 - Spreadsheet software
 - Electronic scheduler
 - Database software
 - Desktop publishing software
 - General office equipment
 - Accounting software

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