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Summary: You will be responsible for maximizing our guests experience by ensuring the cleanliness of hotels guestrooms and when necessary assisting in cleaning the public areas. Your duties include ensuring maximum standards of cleanliness in guestrooms, in a timely and efficient manner, to the standards of Hotel as well as any other duties requested by supervisor. Follow established policies and procedures and represent the Hotel to our guests and other employees in such a way as to enhance the quality of the image of the Hotel.
Job Accountabilities/Responsibilities: (Abbreviated)
Ensure Customers are treated as a guest in our own home.
Achieving Cleanliness standards as communicated by the Housekeeping Supervisor.
Completing you all duties in the time frame.
Adhering to any requirement as identified by the Housekeeping Supervisor.
Assist all guests in a sincere courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.
Maintain a clean and orderly cart and vacuum cleaner to maximize job efficiency.
Understand and apply all hotel safety and security procedures as required to maintain a secure and safe work environment for associates and guests.
Attend and participate in all staff meetings.
Work Setting
- Hotel
Work Conditions and Physical Capabilities
- Handling heavy loads
- Physically demanding
- Combination of sitting, standing, walking
- Bending, crouching, kneeling