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Must Have food and beverage experience for 6-12 months - for Room Service
Assisting guests with luggage upon arrival and departure
Opening and closing front doors for guests upon arrival and departure
cleanliness and maintenance of the lobby and foyer
Changing Reader Boards in hotel
Bringing items to guest rooms on request in a timely manner
Assisting room guests with baggage transportation and setup/takedown
Preparation and delivery of room service orders in a timely manner
Collection of room service trays from the guest floors in a timely manner
Performing turn-down service in the absence of a night maid
Any additional assigned duties from management
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Computer use
Specific Skills
- Store and retrieve luggage
- Secure guests' valuables
- Provide information on hotel facilities and services
- Perform light housekeeping and cleaning
- Work with minimal supervision
- Customer service oriented
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
- Hospitality industry
Business Equipment and Computer Applications
- Basic computer skills (will train)
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