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Area of Work Experience
- Checkroom/cloakroom/locker room attendant
- Casino
Business Equipment and Computer Applications
- Word processing software
- Multi-line switchboard
- Internet
- Database software
Specific Skills
- Record and relay information
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Perform light housekeeping and cleaning duties
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Provide customer service
- Assist clients/guests with special needs
- Announce winning numbers
- Assist customers with self-checkout
- Explain rules of games to patrons and ensure that rules are followed
Security and Safety
- Bondable
- Criminal record check
Work Site Environment
- Noisy
- Air conditioned
Transportation/Travel Information
- Own transportation
- Own vehicle
- Public transportation is available
Work Conditions and Physical Capabilities
- Work under pressure
- Attention to detail
- Sitting
- Standing for extended periods
- Bending, crouching, kneeling
Announcing or Broadcasting
- Public speaking and public service information
- Hosting of programs, games or events
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Dependability
- Reliability
- Organized
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