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Eligible NOC: 6211
Location: Regina, SK
Duration: Full Time, Permanent
Job Description
Retail sales supervisors supervise and co-ordinate the activities of other workers.
Retail sales supervisors perform some or all of the following duties:
Supervise and co-ordinate sales staff and cashiers
Assign sales workers to duties and prepare work schedules
Authorize payments and the return of merchandise
Resolve issues that may arise, including customer requests, complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff and monitor and report on performance
Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
May perform the same duties as workers supervised
May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.
Employment requirements
Completion of secondary school is usually required.
Essential Skills
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
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