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As a charismatic, organized leader, you are the connection between our customers and our heavy-duty mechanics. You oversee service operations within the ag dealership at our Oxbow location to ensure the highest level of internal and external customer satisfaction. You monitor and contribute to profitable service labor sales and exercise disciplined expense control. You effectively engage department personnel to meet and exceed customer and performance expectations.
We are looking for:
Strong customer focus and a solid work ethic
Excellent communication skills both verbal and written
Diplomatic, level-headed and personable working for the greater good of the business
Understanding of financial data preferably in a dealership setting
Organized and effective leadership
Qualifications:
3+ years experience in Ag Service Department operations, supervisory experience preferred
Understanding of John Deere equipment preferred with knowledge of competitive products
Computer savvy
Ability to work extended hours and weekends
High School Diploma or equivalent experience
Heavy Duty Mechanic journeyperson a strong asset