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Technical Support Analyst - Systems

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Job Order #: 5660546

Employer Name:
Red Swan Pizza
Wage/Salary Info:
$18.00 to $20.00 hourly (to be negotiated)
Posted Date:
# of Positions:
Employment Terms:
Length of Employment:
Temporary, 15 to 20 hours per week
No Formal Education
7-11 Months
Apply By:
How to Apply?:
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Employer Name:
Red Swan Pizza

Contact Email:

External Job Source Website:

National Job Bank National Job Bank


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Skills and Abilities

Other Languages
 - Hindi
Credentials (certificates, licences, memberships, courses, etc.)
 - A+ Certification
 - Microsoft Certified Solutions Associate (MCSA)
 - Information technology infrastructure library (ITIL) Certification
 - Network+ Certification
Work Setting
 - Help desk
Specific Skills
 - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
 - Consult user guides, technical manuals and other documents to research and implement solutions
 - Collect, organize and maintain a problems and solutions log for use by other technical support analysts
 - Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
 - Provide business systems, network and Internet support to users in response to identified difficulties
Security and Safety
 - Bondable
 - Basic security clearance
Own Tools/Equipment
 - Computer
 - Printer
 - Internet access
 - Cellular phone
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Attention to detail
Computer and Technology Knowledge
 - Database software
 - Networking software
 - Networking hardware
 - Networking security
 - Servers
 - Mail server software
 - Mapping and data visualization software
 - SharePoint
 - Wireless networks
 - Desktop applications
 - Information Technology Infrastructure Library (ITIL)
Personal Suitability
 - Initiative
 - Effective interpersonal skills
 - Accurate
 - Team player
 - Excellent oral communication
 - Excellent written communication
 - Client focus
 - Judgement
 - Organized


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