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A Grocery Supervisor duties are performed primarily in the Grocery department and back room. A Grocery suprvisor may be exposed to various temperature changes and work environments. Work includes walking, standing, lifting, moving, carrying and stocking product, along with interaction with customers, associates, truck drivers and vendors.
Retail sales supervisors perform some or all of the following duties:
Supervise and co-ordinate sales staff and cashiers
Assign sales workers to duties and prepare work schedules
Authorize payments by cheque and the return of merchandise
Sell merchandise to customers
Resolve problems that arise, such as customer complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Willing to travel
- Willing to travel regularly
- Valid driver's licence
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Grocery clerks and shelf stockers
- Elemental sales occupations
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 5 - 10 people
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
- Walking
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
Own Tools/Equipment
- Internet access
- Cellular phone
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