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Job purpose
At MR.SUB, our purpose is to make our guests feel like they are always welcome and appreciated, by
providing clean environments and serving honest foods prepared with care that offer true comfort.
Our focus for service is quick but our approach should not feel rushed or mechanical. We are about
building and maintaining loyal relationships, not just transactions.
Duties and responsibilities
Contribute to a positive team environment
Provide the highest level of service by engaging and interacting with guests
Prepare all food items to the highest standard following recipes and procedures
Knowledgeable about the menu and can communicate this to the guests, as well as ability to listen to
and accommodate guest requests
Accurately complete all prep/set up and closing procedures
Constantly maintain food quality control and productivity
Adhere to all safe food handling procedures and uphold food safety practices
Maintain cleanliness and understand health & safety standards
Follow all operational policies and procedures with integrity
Maintain consistent attendance and punctuality
Qualifications & Experience
Food Safety Certification or willing to obtain
Previous experience from Mr.Sub or Subway
Skills & Fit
Strong interpersonal skills, especially with patience, an ability to be empathetic and effectively
communicate in a positive manner with customers, teammates and managers.
Confidence to take steps to solve food or customer issues
Ability to understand and carry out verbal and written instructions
Comfortable with handling payment/ cash
Ability to stand/ walk for extended periods of time, light to medium weight lifting may be required
Transportation/Travel Information
- Own transportation
- Public transportation is available
Counter Attendant and Food Preparer Skills
- Use manual and electrical appliances to clean, peel, slice and trim foodstuffs
- Take customers' orders
- Stock refrigerators and salad bars
- Serve customers at counters or buffet tables
- Portion and wrap foods
- Package take-out food
- Keep records of the quantities of food used
- Prepare, heat and finish simple food items
Work Setting
- Restaurant
Type of Equipment
- Cash register
Bussing Skills
- Set tables
- Clear and clean tables, trays and chairs
- Assist food and beverage servers in formal service activities
Weight Handling
- Up to 9 kg (20 lbs)
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