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Looking to start your career? - apply for an Axon paid internship!
Axon Development Corporation is offering a new paid internship program!
Founded in 1982, Axon Development Corporation is a company that designs software specifically for the transportation industry.
We are looking for outgoing, energetic, motivated, professional individuals who are looking to start their career. We are offering a paid internship role as a member of our great Customer Support Team.
We have numerous staff at Axon that have been with us over 15+ years. This is an exciting opportunity that could lead to a career with us.
This is a challenging but very rewarding position that involves a range of skills and knowledge in software, computers, transportation, and accounting. Don't worry if you don't know it all (none of us do!) we are willing to teach these skills to the right applicant. We are looking for individuals with the right attitude and personality for the job.
Successful applicants will be part of a 6 month paid internship that may lead to a full time career at Axon.
You will be joining a customer support team that assists our clients over the phone and internet as they learn to get the most out of their software. Some duties include :
-Analyze and understand customers questions, suggestions, and any issues within the software
-Assist in the resolution of these questions, suggestions and issues with the help of fellow
technical support members and programmers in an accurate and timely manner
-Document, in detail, all information from telephone and email conversations with customers
-Assist in the implementation of the Axon Software
-Provide software support and training to new and existing users
For further details on the perks of employment at Axon please visit : https://www.axon-employment.com/
Computer and Technology Knowledge
- Windows
- Word processing software
- Internet
- Applications - desktop
- Spreadsheet software
- Office Suites
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
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