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Reporting to the General Manager, the Manager, Laboratory and Research, is accountable for maintaining the laboratorys function and accreditation to the ISO/IEC 17025 standard. The Manager ensures compliance with the Corporations Permit to Operate a Waterworks by providing a variety of chemical, physical and microbiological tests. The Manager will provide direction to operations and maintenance staff to deliver cost-effective treatment processes for safe reliable drinking water to over 260,000 customers. Undertaking regular watershed monitoring, planning and directing applied research activities as well as anticipating regulatory changes are important additional duties.