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As a screening officer, you are responsible to ensure the security of passengers and non-passengers processed at Pre-Board Screening Checkpoints. Security experience or license NOT required!
Responsibilities:
You are responsible for screening passengers, non-passengers and their baggage using screening equipment
You are an ambassador for customer service and interact with passengers and stakeholders alike in a professional manner
To ensure that the screening of passengers is completed efficiently and pleasantly
You assist in maintaining the flow of passengers to influence efficiency
You follow aviation regulations and standard operating procedures at all times
You report all incidents using established communication channels
Job benefits
Hourly salary: $18.40-$20.76
Excellent benefits
Paid training at $18.40/hr
Uniform is provided
Requirements:
Job requirements:
Must be a Canadian citizen or a Permanent Resident
No previous criminal background for which a pardon has not been granted
Over 18 years of age with a high school diploma or equivalent (GED)
One (1) year of customer service experience
Available to work and commute day and night shifts, including weekends and statutory holidays
Physical requirements include but are not limited to standing for long periods of time and lifting/pushing/pulling luggage and other heavy items (up to 22kg).
Skill requirements:
Must have excellent communication skills; fluent in written and oral, both in English and French
Strong team work abilities and interpersonal skills
Strong communication, excellent customer service and people skills
Ability to prioritize, remain calm and multi-task under pressure in a dynamic environment
Alert and detail-oriented
*Our officers must be able to obtain a Transportation Canada Security Clearance (RAIC) and a valid medical from CATSA, in addition to successfully completing the extensive training program.
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Continuous learning
- Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- Not applicable
Work Setting
- Airport
Work Conditions and Physical Capabilities
- Work under pressure
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
Security and Safety
- Criminal record check (abstract)
- Airport security clearance
- Credit check
- Medical exam
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