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Thank you.
The successful applicant will be responsible for
providing desktop support to our clients and
administer server and network systems at the
client's location.
The successful applicant will have a minimum of 2
years experience with onsite technical support.
We desire an applicant who can independently identify and fix IT problems.
Relevant certifications include MCSE, CCNA, and
A+.
We are a customer service centered business. Set yourself apart by describing how you have exceeded customer expectations. Experience with web application programming, POSIX systems, and networking are all of interest to us.
Computer and Technology Knowledge
- Unix
- Linux
- Hardware
- Device drivers
- Networking hardware
- Networking security
- Servers
- Applications - desktop
- Security software
Essential Skills
- Working with others
- Problem solving
- Computer use
Transportation/Travel Information
- Own vehicle
Credentials (certificates, licences, memberships, courses, etc.)
- A+ Certification
- Microsoft Certified Systems Engineer (MCSE)
Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Work Conditions and Physical Capabilities
- Work under pressure
- Attention to detail
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