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Answering telephone-directing calls, scheduling appointments, filing, greeting clients, organizing paper work, manage reception area, computer inputting.
Qualifications required:
Good telephone etiquette, organized, motivated, able to multi-task, pleasant, polite, good people skills, some computer experience an asset.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Significant use of memory
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Answer, screen and forward telephone calls
- Receive and issue payments
Typing (Words Per Minute)
- 0 - 40 wpm
Security and Safety
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Electronic mail
- General office equipment
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