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Customer Experience Specialist

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Job Order #: 5661788

NOC: 1453
Employer Name:
Heritage Insurance Ltd.
Posted Date:
07-Jan-2019
Location:
MOOSE JAW
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Grade 12
Experience:
0-6 Months
Apply By:
28-Jan-2019
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Heritage Insurance Ltd.
Contact Name:
Colleen Statler
Contact Email:
colleen@heritageinsurance.ca


Description

A progressive and growing Moose Jaw Insurance Brokerage is looking for a special person to join our team. Our brokerage strives to provide exceptional service to our clients. The right candidate will be a team player who can help us meet this goal. The following attributes are a must: above average service skills, highly coachable, forward thinking, be able to work independently under pressure and have good communication, planning and organizational abilities. The Customer Experience Specialist will be responsible for servicing Heritage Insurance clients in person, by phone, by fax and email on a daily basis.  A competitive salary and benefits package program is provided.
Application Deadline January 28, 2019.
How to Apply: Email your resume along with 3 references, and a short essay (less than 1 page) on your choice of one of the following topics:
1.    Describe the person (Present, past, deceased, or living) you most admire and why?
2.    Describe an experience that has been the most valuable to you and why?
Only those selected for an interview will be contacted. No phone calls please.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Own transportation
 - Own vehicle
Specific Skills
 - Access and process information
 - Receive payments
 - Issue receipts and other forms
 - Explain the type and cost of services offered
 - Perform general office duties
 - Order supplies and maintain inventory
 - Answer inquiries and provide information to customers
Work Setting
 - Insurance
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
 - Repetitive tasks
 - Attention to detail
 - Walking
Security and Safety
 - Criminal record check (abstract)
Business Equipment and Computer Applications
 - Windows
 - Word processing software
 - Electronic mail
 - General office equipment
 - Internet browser

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