Job Order Detail

Description

POSITION SUMMARY:

The Store Operations Manager is responsible for the leadership for all internal store operations. This role is to effectively manage the development and directions of the operational team. The Operations Manager must promote the highest quality customer responsibility while supporting all team members to achieve goals and ensuring the integration of strategic plans with company operations while making thing better.

ROLES & RESPONSIBILITIES:

Collaborate with Executive Team to implement business strategies of all internal operations and meet regularly to clearly communicate directions and deficiencies.
Responsible for all Day to Day activities; Manage and supervise operational staff, overseeing work schedules, and assigning specific tasks or duties
Manage the morale in the store by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
Be available to support and guide all staff members.
Monitor store and store departmental performance against company goals
Participate in budgeting and monitor financial performance


SKILLS & QUALIFICATIONS:

Outstanding customer service skills and customer focus
Strong initiative and leadership skills
Excellent communication skills
Adaptability and willingness to learn new things
Analytical and problem solving skills
3-5 years' experience managing multi-disciplinary and cross-functional teams with considerable decision-making autonomy