real careers. real life.

Log in as: Job Seeker | Employer
New User?

Forgot Employer password?
Forgot Job Seeker password?

Job Order Detail

Home | Search Jobs | Job Order Details

Customer Service Desk Team Member

Job Search Safety tips

Job Order #: 5662597

Employer Name:
RONA Home & Garden
Posted Date:
# of Positions:
Employment Terms:
Part Time
Length of Employment:
Adult Basic Education (ABE 12) Grade 12
1-2 Years
Apply By:
How to Apply?:
This job is no longer taking applications

Application Information

This job is no longer taking applications and is displayed only for reference.

To view current postings please conduct a new search.

Thank you.

Employer Name:
RONA Home & Garden

Employer Address:
S4V 3A4

Contact Name:
Dean Swayda

Contact Phone:

Contact Email:


Rona Regina is looking for a Customer Service Desk Team Member to join our team. We are looking for an applicant who will be available to work a variety of shifts including days, evenings and weekends.

Our Customer Service Desk Team Members are a critical point of contact for our customers.  They ensure that a variety of customer needs are met including refunds and exchanges, general concerns and purchase transactions.  If you have a passion for providing exceptional customer service, enjoy problem solving and working with a variety of people within our stores, then we have a great opportunity for you!!

Responsibilities include:

Responding to customer inquiries, concerns and complaints in an efficient and courteous manner.
Welcome all Rona customers with a smile, eye contact and friendly greeting.
Adopt a friendly, courteous and considerate approach with all customers.
Respect protocol, policies and procedures for accurate exchange, refund, or payment.
Make Rona promotions, products and services well understood.
Take charge of a customers needs by asking questions, listening and providing solutions.
Honestly thank customers and bid them a good day.

Qualifications include:
Friendly and enthusiastic attitude.
Excellent listening, communication and interpersonal skills with an ability to develop customer relations.
Experience providing timely, efficient and considerate service while remaining calm under pressure.
Detail oriented with an ability to organize and work independently, take initiative, and demonstrate flexibility.
Comfort with computers, basic math skills and the ability to perform numerical calculations.
Related cashier experience an asset.


Skills and Abilities

Essential Skills
 - Computer use
 - Problem solving
 - Working with others
 - Oral communication
 - Numeracy
 - Reading text
Specific Skills
 - Greet customers
 - Receive payment for goods or services
 - Scan items
 - Process money, cheques and credit/debit card payments
 - Customer service oriented
 - Operate cash register
Work Setting
 - Retail establishment
Work Conditions and Physical Capabilities
 - Bending, crouching, kneeling
 - Standing for extended periods
 - Attention to detail
 - Fast-paced environment
Security and Safety
 - Bondable
Business Equipment
 - Interac machine
 - Cash register
 - Computer terminal
 - Price scanner


email.gif Email a Friend     print.gif Print This Job    
red_x.gif Flag as inappropriate

Vous désirez plus d’information
en français sur ce poste?


Home | Search Jobs | Job Order Detail