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Salon Front Desk Co-ordinator

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Job Order #: 5662617

Employer Name:
Shear Escape Salon & Spa
Posted Date:
10-Jan-2019
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Part Time
Education:
Grade 12
Experience:
0-6 Months
Apply By:
18-Jan-2019
How to Apply?:
This job is no longer taking applications

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Employer Name:
Shear Escape Salon & Spa

Employer Address:
 
4112A ALBERT ST
REGINA,SK
CANADA
S4S 3R8

Contact Name:
Sherylee

Contact Phone:
306-949-0599

Contact Email:
sherylee@shearescape.ca

Employer Website:
www.shearescape.ca



Description

We're looking for an experienced, enthusiastic and outgoing guest
services professional in the Regina area.  As a fast paced salon we're committed to continued education for all our staff, competitive pay, top-industry products and much more.  
Schedule:
Monday & Tuesday 8:30-4:30pm
Wednesday 8:30-1:00
Thursday 3:00-9:00pm
Flexibility of schedule a plus.

KEY RESPONSIBILITIES/DUTIES
-Scheduling salon guests services while implementing
proper procedures
-Greeting guests and checking them into our computer program
-Educating guests on services
-Maximize books for each service professional in a fair and
consistent manner
-Closing sales and encourage guests to pre-book services
-Executing standard telephone procedure using appropriate
customer service etiquette
-Confirming appointments
-Informing service professionals of daily schedules and/or any
adjustments
-Resolving guest challenges, utilizing support from the Salon
Manager when necessary
-Supporting retail sales with guests
-Responsibility for balancing and checking register drawer
-Performing other duties as assigned
-Reports to Salon Management
-Interacts primarily with guests, involving the utmost in
professionalism, ethics and confidentiality
-Interacts with other team members and management, involving
the utmost in professionalism and teamwork

COMPENTENCIES
-Experience: One year previous customer service experience or
experience in a similar environment is preferred
-Excellent client service, communication and organization skills
-Ability to manage time effectively
-Ability to perform basic computer skills
-Self-motivated and ready to go above and beyond
-Flexibility to work weekends and evenings
-Team player
-Goal-oriented
-Excellent communication skills
-Experience with social media marketing a bonus
Get to know us better online @ www.shearescape.ca
Online booking, photo shoots, fashion shows, biographies and
more!

 

Skills and Abilities

Essential Skills
 - Continuous learning
 - Computer use
 - Finding information
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Writing
 - Reading text
Transportation/Travel Information
 - Own transportation
Additional Skills
 - Data entry
 - Maintain records
 - Provide basic information to clients and the public
Specific Skills
 - Receive and issue payments
 - Answer, screen and forward telephone calls
 - Greet people and direct them to contacts or service areas
 - Obtain and process information required to provide services
 - Operate switchboard or telephone system
 - Record and relay information
 - Schedule and confirm appointments
Work Setting
 - Retail and wholesale distribution center
 - Business services
Typing (Words Per Minute)
 - 41 - 60 wpm
Work Conditions and Physical Capabilities
 - Repetitive tasks
 - Fast-paced environment
Security and Safety
 - Basic security clearance
 - Bondable
Business Equipment and Computer Applications
 - Internet browser
 - General office equipment
 - Electronic scheduler
 - Electronic mail
 - Spreadsheet software
 - Word processing software
 - Windows

 

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