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Collections Assistant

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Job Order #: 5662780

Employer Name:
Employment Network Canada Inc.
Wage/Salary Info:
Competitive compensation package.
Posted Date:
# of Positions:
Employment Terms:
Full Time
Grade 12
3-5 Years
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How to Apply?:
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Employer Name:
Employment Network Canada Inc.

Contact Name:
Kristen Eisenzimmer

Contact Phone:

Contact Email:

Employer Website:


As Collections Assistant, your professionalism and positive interpersonal skills will contribute to rehabilitating customer accounts and retaining sound, profitable business for the organization.

In this role, you will:
- Conduct timely and effective collection follow-up on assigned accounts in varying stages of arrears.
- Receive file instructions, gather information, draft and mail out correspondence, collections and foreclosure related documents and notices.  
- Create reports, reconcile accounts and maintain up to date knowledge of the on-line reporting systems.
- Telephone customers with outstanding accounts, display professionalism and respect while assessing the situation, obtaining customer cooperation and protecting the organizations interests.  Provide straightforward, ethical and knowledgeable service to create a relationship of mutual trust and confidence to enable collection of outstanding invoices.
- Work with and provide strong support to the team of corporate commercial lawyers and accounting staff.

- 3+ years experience working in collections.  Proven track record of being successful with collections.

Computer Skills
- Word, Excel, Outlook

Desired Attributes
- Ability to develop relationships and excel at customer service.
- Confident, self-motivated and independent worker who thrives in a busy, team environment.
- Strong communication and positive interpersonal skills, supported by the ability to prioritize and take ownership of customer accounts. Strong organizational, motivational and multi-tasking skills.  - Above average negotiation and analytical skills.


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