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The Pre-Sales Associate roles mainly the promotion, and selling of memberships during our presale phase. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio.
Personality / Lifestyle:
- The ideal candidate lives a healthy lifestyle and works out on a regular basis
- A high passion for fitness is a MUST
- Displays peak attitude on a consistent basis
- Positive mindset
- A basic level of nutrition is preferred
- An Anatomy background is a Bonus
JOB DUTIES INCLUDE:
* Establishes and maintains an effective referral program
* Maintains accurate records using established OTF sales systems.
* Conducts telephone inquiries/follow up calls/customer care calls
* Leads OTF studio previews with prospects and/or fitness program holders
* Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
* Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
* Must be able to participate in 3+ OTF scheduled workouts per week
* Responsible for processing accurate cash and credit card transactions
* Follow up and follow through activities with all prospective clients
* Responds immediately to member requests, inquiries and concerns.
* Proper onboarding all OTF clients through the use of Client Intake Forms and FP Agreements
* Works closely with Fitness Team to ensure that processes are fulfilled
* Responsible for attending and participating in all relative OTF training programs
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
Specific Skills
- Customer service oriented
- Promote and sell memberships
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