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Job Description
Summary:
Reporting to the Group Sales Manager-Softlines, the Clothing Lead is responsible for assisting the manager in ensuring efficient day-to-day operation of the business. This position is responsible for supporting the manager in developing a cohesive team and ensuring the proper responsibilities of the Outfitter duties.
Responsibilities:
Assist in the delegation of work, determining the method of work, giving clear and concise direction, and follow up to ensure proper execution
Support the manager in developing a cohesive team, motivating, engaging, coaching, and training fellow employees
Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers needs, and making product recommendations based off of this analysis
Assure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
Promote Cabelas programs, including VOC and In-Store Pick-Up
Assist in other areas of the store when business needs dictate
Qualifications:
One or more years of supervisory experience in a sales or service environment is preferred
High school diploma or equivalent is preferred
Ability to evaluate customers needs and make recommendations based on needs
Ability to provide superior customer service and exceed customers expectations
Ability to use good judgment and logic
Experience in a related field or outdoor lifestyle
Knowledge of Cabelas specific products is an asset
Approximate 12 month term.
Security and Safety
- Criminal record check (abstract)
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