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Customer Service Administrator

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Job Order #: 5666139

NOC: 1453
Employer Name:
Western Hyundai
Wage/Salary Info:
Negotiable based on level of experience
Posted Date:
30-Jan-2019
Location:
MOOSE JAW
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
Grade 12
Apply By:
15-Feb-2019
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Western Hyundai
Employer Address:
 
1774 MAIN ST N
MOOSE JAW,SK
CANADA
S6J 1L4
Contact Name:
Kyle Knight
Contact Email:
jobs@westernautogroup.ca
Employer Website:
www.westernautogroup.ca


Description

WESTERN HYUNDAI is currently hiring to add a new team member to our growing Service Department.  This position is a full-time, permanent position and will involve extensive computer use (training on our internal computer programs will be provided), as well as dealing with retail customers at the dealership on a daily basis.

Duties will include booking and confirming service department appointments, following up with our customers to ensure complete customer satisfaction, interacting with customers in person, on the phone, and via email/text, accepting payment from customers for service work completed at the dealership, and much more.

Strong computer skills are necessary for this position as well as strong grammar and the ability to type at least 40 words per minute (wpm).

This position will offer a salary plus additional incentives based on sales results each month.  Western Hyundai offers full Company benefits including a pension plan.

If this career position peaks your interest, then we would love to hear from you!  All applications received will be held in strict confidence.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Decision making
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Specific Skills
 - Access and process information
 - Receive payments
 - Explain the type and cost of services offered
 - Arrange for billing for services
 - Answer inquiries and provide information to customers
Work Setting
 - Business services
Work Conditions and Physical Capabilities
 - Attention to detail
Business Equipment and Computer Applications
 - Windows
 - Word processing software
 - Spreadsheet software
 - Electronic mail
 - Electronic scheduler
 - General office equipment
 - Internet browser

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